Issue description
You may need to verify details about your Archicad licenses and associated service contracts, but you are unsure where to find this information. This can include checking license validity, service contract benefits, or subscription status.
Solution
Accessing this information is essential for managing licenses, ensuring eligibility for updates, and utilizing support services. You can view your Archicad license and contract information in the following ways:
Graphisoft ID portal
- Log in to the Graphisoft ID Portal using your Graphisoft ID.
- Navigate to the Licenses or Subscriptions section to view details about your service contracts (e.g., Archicad, Forward, or subscriptions).
License Manager Tool
- Open the License Manager Tool on your computer.
- Check the details of your licenses, including their status and whether they are associated with a service contract.
Contact your local distributor
- If you cannot find the information online, contact your local Graphisoft distributor or reseller. They can provide details about your service contract and associated licenses.