Issue Description
Archicad crashes immediately upon startup.
Solution
If Archicad crashes immediately upon startup, try the following steps to resolve the issue:
1. Check System Requirements.
Ensure your computer meets the minimum system requirements for the version of Archicad you're using. Sometimes, updates or new versions may require more resources than older ones.
2. Update Archicad and System Software.
Make sure that you have the latest updates for both Archicad and your operating system. Software updates often include bug fixes and performance improvements.
3. Run as Administrator.
Try running Archicad with administrator privileges. Right-click on the Archicad icon and select Run as administrator.
4. Disable Add-ons.
If you have any add-ons installed, they might be causing the crash. Start Archicad without loading these add-ons:
- Hold down the Shift key while starting Archicad to open it in a default mode without add-ons.
5. Reset User Preferences.
Corrupted user preferences can lead to crashes. Resetting them to default might help:
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Windows: Go to
C:\Users\<YourUsername>\Graphisoft\
and rename the folder corresponding to your Archicad version (e.g., "Archicad 24.0.0 INT R1") to something like "Archicad 24.0.0 INT R1_old". -
macOS: Go to
~/Library/Preferences/Graphisoft/
and rename the folder corresponding to your Archicad version.
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Windows: Go to
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6. Check for Conflicts with Other Software.
Sometimes other software or drivers can conflict with Archicad. Ensure that your graphics drivers are up to date and that no other software is interfering with Archicad's operation.
7. Clean Install.
If none of the above solutions work, consider performing a clean installation of Archicad:
- Uninstall Archicad completely.
- Delete any remaining files in the Archicad installation directory.
- Reinstall Archicad from a fresh download.