We are currently experiencing a technical issue affecting cloud licenses, for further information please check out the following article

If you are experiencing issues with cloud licenses such as:

• Floating licenses have reset
• Licenses are no longer assigned
• Portable function have reset

Please try reassigning the license: Assign license to a GSID

For floating licenses you may need to recreate the group: How to create a group 

If you experience any further issues please reach out directly to your local support