We have added a new section to our Support Site: Service Alerts and Maintenance. You can find it under the Using our Services category.

This new section brings together all our articles about outages and planned maintenance for services related to Graphisoft products, such as license provider services and SaaS-related services. When you follow it, you will get an email every time we publish a new article, so you will always know about updates that may affect your daily work.

What you will find in this section

• Service alerts: Updates on unexpected outages or disruptions affecting services related to Graphisoft products, including status updates and resolution notices.
• Planned maintenance: Advance notice of scheduled maintenance, including expected timing and affected services.

Why follow the section?

• Get notified straight away: You will receive an email as soon as we publish a new alert or maintenance notice.
• Plan ahead: Learn about scheduled maintenance early, so you can plan your work around it.
• Find everything in one place: All service-related updates are collected in one section, so you don't need to search for them.

How to Follow the Section?

• Sign in to the Support Site.
• Go to Using our Services > Service Alerts and Maintenance.
• Click Follow at the top right of the section page.
• Choose whether to follow new articles only, or new articles and comments.

That's it. You will now receive an email whenever we publish a new article in this section.

Tip: To stop receiving notifications, go back to the section page and click Unfollow.