If you are an SSA/FORWARD client but your status in your profile states otherwise, it is possible that your license is not connected to your Graphisoft ID or you are not joined to your Graphisoft ID Company.
- To connect your license or join a Graphisoft ID Company, please open Archicad with the license. In the Help > License Information dialog, click Connect Graphisoft ID with License button.
- Sign in with your Graphisoft ID account (or Sign Up if you don't have one).
In case no Company has been created for the given license yet, Create Company Account dialog will appear. Enter a name for your Company.
Other users in the same office can join the newly created Company to receive benefits from the SSA-related features. To do so, please look at the instruction below.
In case the Company already exists, Join Company Account dialog will appear. This will connect the individual Graphisoft ID to the Company who owns the license. After clicking Join Company Account, users will be signed out. The Administrator will need to approve this request.
The first user who created the Company through this process will become the Administrator of the Company. Other members who join the Company Account will have the Member role instead.
Once the Graphisoft ID is connected to the Graphisoft ID Company, Archicad automatically recognizes this at the next sign-in.