You have an external contractor who needs to access shared files on the BIMcloud/BIMcloud Basic server located at the office. Because the internal network is secure, connecting from an external network requires implementing one of the following three solutions:
- VPN
- Public IP address
- DynDNS service
One of these solutions must be implemented by an IT service provider. It is recommended to consult with them to determine the most suitable solution for your needs.
Points to Check by IT Services
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Public IP Address or DynDNS Service: These require creating a rule in the router to redirect BIMcloud server and manager ports to the server's IP address. This IP address must be static.
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Firewall: Ensure there are no hardware or software blocks in the firewall that might prevent the connection between the external user and the BIMcloud/BIMcloud Basic server.
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Connection Address: Use the public IP address or DynDNS service address with the manager's port number as the connection address in Archicad.
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Check Port Numbers: The port numbers for the BIMcloud server and manager can be checked from the manager's web interface. Preferably, log in with the Masteradmin account (the primary administrator account) or a user account with server management rights.
- Go to the Server menu, and check the ports in the Connection Options section in both the server and manager modules.