Status: Resolved
Affected services: BIMcloud SaaS
Impact level: UK cluster
Resolved – [Oct 20, 2026, 17:10 CEST]
We are happy to announce that the issue affecting our BIMcloud SaaS service has been resolved, and the service is working normally again. We apologize for the inconvenience.
Investigating – [Oct 20, 2026, 08:10 CEST]
Google Cloud is currently experiencing issues with its UK cluster; therefore, BIMcloud SaaS tenants hosted there are down and inaccessible. Our team, together with Google Cloud, is working hard to restore service as quickly as possible. We apologise for any disruption, and we will keep you updated.
Updates on the Google Cloud issue are available on the Google Cloud Status page.
You might see the following error message if your BIMcloud SaaS is impacted: