Issue description
You are attempting to install Archicad, and you received the following error:
"Archicad installation cannot continue, because the Microsoft Visual C++ 2019 redistributable component could not be installed. Please install Microsoft Visual C++ 2019 Redistributable component manually, then try again."
Solution
The error you're encountering during the Archicad installation usually happens when there’s an issue with the installation of the Microsoft Visual C++ 2019 Redistributable package. Here's a step-by-step guide to resolve the issue:
Steps to Fix Archicad Installation Error:
-
Manually Install Microsoft Visual C++ 2019 Redistributable:
- Go to the Microsoft Visual C++ Redistributable download page.
- Download both the x64 and x86 versions of the Microsoft Visual C++ 2019 Redistributable.
- Install both versions on your computer by running the downloaded
.exefiles. - After installation, restart your system.
-
Ensure Windows is Up-to-Date:
- Open Settings > Update & Security > Windows Update.
- Install any pending updates and restart your computer.
-
Disable Antivirus Software Temporarily:
- Sometimes antivirus software may block or interfere with the installation process.
- Disable your antivirus software temporarily and try reinstalling Archicad.
-
Run the Archicad Installer as Administrator:
- Right-click on the Archicad installer file and choose Run as administrator.
- This ensures the installer has the necessary permissions to install components.
-
Check Event Viewer (if needed):
- If the issue persists, you can check the Event Viewer for detailed error logs.
- Type
Event Viewerin the Windows search bar, go to Windows Logs > Application, and look for any critical errors related to the Archicad installer.
If none of the above resolve your issue:
Make sure to submit a ticket to our Support Website. You can help us investigate the issue by providing:
- .PLA file of your Host File.
- .PLA file of your Hotlink.
- Support package of the host file.
- Screenshots and screen recordings are helpful too!