How do I Connect existing BIMcloud user to GSID

Issue Description

You are trying to streamline login and access for BIMcloud users by linking their accounts to a Graphisoft ID.

Solution

Connecting existing BIMcloud users to their Graphisoft ID is necessary for features like single sign-on (SSO). This connection is typically managed through the BIMcloud Manager interface.

Follow these steps to connect a BIMcloud user account to a Graphisoft ID:

1. Log into BIMcloud Manager: Open your BIMcloud Manager in a web browser and log in with your admin credentials.
2. Go to Users and groups.                                                                                                                                                               
3. Find the user you want to modify from the list and click on their username to open their account details.
4. In the user’s profile, look for an option labeled Connect user to GSID or Connect to GSID.
5. Enter the user’s Graphisoft ID email address in this field. This email address must match the one registered for their Graphisoft ID.
6. Send Invitation or Connect:
   • Depending on the setup, you may need to send an invitation to the user's email address to verify the connection.                                                                                                                                                       
   • If the GSID is recognized, the connection may happen immediately.
   • After inviting a user, you can view the invitation status and expiration date in the User Settings. The invitation will display as Pending until they accept it.
   • If the invitation is not accepted within 7 days, it will automatically expire. You can resend or cancel the invitation from the same User Settings page before it expires.
7. After entering the GSID, save the changes to the user profile.
8. The user should receive a confirmation email if additional steps are required. Once they accept, their BIMcloud user account will be linked to their Graphisoft ID.

TIP: For further information please read 

If you need more assistance...

Check out more content on the Support Site, Archicad Help center, or the Graphisoft Learn Portal. You can also contact Technical Support for further assistance.