Issue description
I need assistance with Archicad and I'm unsure of the quickest way to get support.
Solution
To contact Graphisoft support, follow these steps:
- Go to the Graphisoft Support Page.
- Click on the Submit a request button towards the top right.
Before contacting support, gather the following information to provide a clear and concise description of your issue:
- Archicad Version and Build number.
- Operating system and hardware specifications.
- Detailed description of the problem.
- Steps to reproduce the issue.
-
Screenshots, videos, or error logs.
- Note: The maximum file size for attachments is 50MB.
By following these steps, you can efficiently contact Graphisoft support and get assistance with your issue.