Issue Description
How do I submit a BUG Report and what information do I need to give?
Solution
Before submitting a bug report, gather the following details to help the support team understand and resolve the issue effectively:
- Description of the Issue: A clear and concise explanation of the problem.
- Steps to Reproduce: Detailed steps on how to replicate the bug.
- System Information: Include details like your Archicad version and build number, operating system, and hardware specifications.
- Screenshots or Videos: Visual evidence of the issue can be very helpful.
- Make a note of the BUG ID
Log a support ticket, including the BUG ID or a screenshot of the BUG Reporter dialogue
Click OK, and send the report.