How to uninstall the License Manager Tool

Issue description

This guide covers uninstalling the License Manager Tool to address license detection failures, connection errors, or a damaged installation prior to reinstalling the latest version.

Solution

1. Uninstall the GRAPHISOFT License Manager Tool.
   • macOS:
     Open Applications > GRAPHISOFT > License Manager Tool > Uninstall.LMT  , then run the uninstaller.
   • Windows: 
     Open Control Panel > Programs > Programs and Features, then right-click GRAPHISOFT License Manager Tool and select Uninstall.
2. Download the GRAPHISOFT License Manager Tool: 
   • macOS: https://www.graphisoft.com/downloads/licensing/help/INT/mac
   • Windows: https://www.graphisoft.com/downloads/licensing/help/INT/pc
3. Install the GRAPHISOFT License Manager Tool and select the option to restart the computer later.
4. Quit Archicad, then relaunch Archicad to confirm whether the Archicad license key access issue is resolved.