Issue Description
It is often necessary to know your computers Private IP address to troubleshoot networking issues.
TIP: It is best to not be connected to your network on both WiFi and Ethernet at the same time. Be sure WiFi is turned off if you are connected via Ethernet cable (recommended).
Solution
Mac:
a. Open System Preferences or System Settings and click on the Network icon.
b. Note the private IP address of the computer.
Windows:
a. Press Windows key and R at the same time
b. Type cmd and press OK
c. In the command prompt window that appears type ipconfig and press Enter
d. Look for the IPv4 address and and note it.